Help & FAQ

JobSeeker-AI is an AI-powered career platform that helps job seekers create professional resumes, cover letters, and networking emails — grounded entirely in their real experience. No fabrication, ever. It also includes job search with AI matching and interview prep.

Anyone who is job searching — from fresh graduates to senior executives. We have tailored flows for 5 career levels: fresh graduates, individual contributors, managers, senior managers, and executives.

Most AI resume tools make things up. We don’t. Every word in your generated resume comes from information you provided. We also go beyond resumes — profile building with an AI Career Coach, job matching, cover letters, networking emails, LinkedIn profile generation, and interview prep are all in one place.

Yes. The LinkedIn tab on the Generate page produces a complete profile draft — headline, About summary, Experience bullets, Skills, and Featured highlights — grounded only in the information already on your JobSeeker-AI profile. Nothing is fabricated. Free includes 1 trial generation; Pro includes 3 per month; Premium includes 5 per month.

Yes. Your profile and documents are private to your account, stored with encryption, and never shared with third parties except the AI services that generate your content. We never use your data to train AI models.

The ATS Score is one number that tells you how strong your resume is. There is never a second score on the page. With a job description (on the Generate page) it reflects both how well the resume matches that job and how strong the resume is on its own. Without a job description (on your profile page after uploading or pasting) it is a profile readiness score — how strong your profile is right now, independent of any specific job.

They measure different things. With a job description, the score blends fitment against that job (keywords, semantic match, title alignment) with the intrinsic strength of the resume itself. Without a job description, it shows only the intrinsic side — your profile readiness. The subtitle above the number always tells you which view you are looking at.

Scores rise when bullets carry real numbers and results, when named skills are clearly evidenced in your work, when bullets open with strong action verbs, when copy is concise, and when buzzwords (synergy, hardworking, team player, fast-paced) and repeated bullet openers are gone. Open the breakdown panel on the score card to see which of these is dragging your number down, and the recommendations below it tell you the specific next move.

When you can lift your score using content that’s already in your profile, the card shows "X now — Y achievable." Y is the realistic ceiling without inventing anything. If you’re already at the ceiling, the achievable number disappears. Improving a resume cannot lower the score from one pass to the next — that’s a guarantee.

No. The generation pass cleans up how things are written — stronger verbs, no buzzwords, no repeated openers — but never invents a number, tool, employer, or certification, even if the job description mentions one. If a fact isn’t in your profile, it won’t appear in your resume. If a generated resume looks shorter or simpler than you expected, that’s the system declining to invent. Add the missing fact in your profile if it’s true and re-generate.

The coach asks for a specific number or scope when a bullet reads as an accomplishment but doesn’t carry a metric (e.g. "roughly how much did that improve, or from what to what?"). Give a rough number, a range, or say "I don’t have a number for that" — the coach accepts the qualitative answer, moves on, and never invents a number for you. Numbers you give get saved into your profile so the same bullet isn’t re-probed later.

Some recommendations say "strengthen your profile" — those apply whether or not you’re looking at a specific job (better verbs, add metrics, remove buzzwords, fill missing sections). Others say "tailor to this job" — those only appear when a job description is loaded (surface a supported skill, re-tailor for a missing keyword, add a one-line detail to lift a "possible" term). The lever tag tells you which page to act from: Profile vs. Generate.

When you paste a profile, the AI normalizes it in the background and then computes your readiness score. You’ll see an "Analyzing your profile…" card for a few seconds, then the score lands. If it doesn’t appear within about 30 seconds, refresh the page.

JobSeeker-AI has a free tier that lets you try all features with limited usage. Paid plans start at $24.99/month. Full pricing details are on our pricing page.

Sign up at jobseeker-ai.com — you can create an account with your email or sign in instantly with Google. Once logged in, build your profile by uploading your resume, pasting text, or using the AI Career Coach.

You can sign in with your Google account (fastest — just one click) or create an account with your email and password. Both methods give you access to the same features. If you already have an account with email/password, you can also sign in with Google using the same email — your accounts will be linked automatically.

Once logged in, click the Help icon (?) in the top navigation bar to access the full Help center and User Manual.

Yes. Career consultancies, recruiting teams, outplacement firms, and university career centers use JobSeeker-AI to support multiple candidates under one contract. Your organization gets a custom monthly limit for each feature, and your admin can allocate individual candidates more or less depending on their needs.

Limits have three layers. Each candidate gets a monthly allocation for each feature (resumes, cover letters, etc.). Your organization has a monthly cap that applies across all candidates combined. Whichever cap is reached first stops further generation until the next month or until limits are adjusted. Your admin can view current usage against both layers in the Admin Console.

Org-wide caps and per-candidate defaults are set at contract time and adjusted by platform support. Your designated admin can override individual candidate limits within your contract envelope — for example, giving a senior consultant more interview prep sessions while keeping others at the standard rate.

Per-candidate limits are changed in real time by your admin in the Quotas tab on each candidate’s detail view. Org-wide cap changes are made by platform support, typically within one business day of your request.

They see a clear message explaining whether they hit their personal limit or the org-wide limit. If it’s their personal limit, the message asks them to contact their admin. If it’s the org limit, the message asks them to contact platform support. Generation pauses until the next calendar month or until limits are adjusted.

Yes. The Act-As feature lets an admin work in a candidate’s account to help them set up their profile, generate documents, or troubleshoot issues. Usage during Act-As counts against the candidate’s allocation and the org cap.

Enterprise pricing depends on the number of active candidates, expected monthly volume, and contract length. Contact support@jobseeker-ai.com with a brief description of your needs, and we’ll prepare a proposal.

No. Your candidates’ data is isolated to your organization. Other enterprise customers, individual users, and our staff (outside of designated support) cannot see your candidates’ profiles, documents, or activity.