Refund Policy

We want you to be satisfied with JobSeeker-AI. This policy explains when refunds are available and how to request them. Our goal is to be fair and transparent.

The Free plan has no charges and therefore no refunds apply.

Monthly subscriptions (Pro $19.99/month, Premium $34.99/month) are non-refundable.

• When you subscribe, you get immediate access to all plan features for the full billing month.
• If you cancel, your subscription remains active until the end of the current billing period, then reverts to the Free plan.
• We do not issue partial-month refunds.

Exception: If you are charged after a cancellation request due to a technical error on our end, contact us within 7 days and we will issue a full refund.

Annual subscriptions (Pro $179.88/year, Premium $299.88/year) are eligible for a full refund within 14 days of purchase.

• After 14 days, annual subscriptions are non-refundable for the remainder of the term.
• If you cancel an annual subscription after 14 days, your access continues until the annual period ends — you will not be charged for renewal if cancelled before the renewal date.

Exception: Billing errors on our end are always eligible for refund regardless of timing.

• The BETA100 promotional code provides 100% off the first month — this free period is not eligible for refund as no charge is made.
• Other promotional discounts follow the same monthly/annual refund rules above based on the actual amount charged.

Eligible refunds can be requested by:

1. Emailing support@jobseeker-ai.com with your account email and reason for the refund request.
2. We will respond within 2 business days.
3. Approved refunds are processed through Stripe and appear on your statement within 5–10 business days.

We encourage you to contact us before initiating a chargeback with your bank. Chargebacks that are found to be invalid may result in account suspension.

We are committed to resolving billing concerns quickly and fairly — please reach out to support@jobseeker-ai.com first.

We may update this policy with 30 days notice. The effective date at the top reflects the latest update.

Refund requests and billing questions: support@jobseeker-ai.com